Missed bin collection

Published: 25 June 2026

West Berkshire's message to us:

----

Unfortunately, we were unable to complete some Garden Waste, Recycling and Food Waste collections today (Thursday 24 June) from a total of 2103 properties due to high temperatures.

Areas affected:

• Garden Waste: Ashampstead, Sulham
• Recycling: Streatley, Compton, Hampstead Norreys, Boxford
• Food Waste: Purley on Thames, Theale, Pangbourne, Sulham, Tidmarsh

Impact:

• Ashampstead
  • 60 properties did not receive a Garden Waste collection
• Boxford:
  • 5 properties did not have all of their Recycling collected
• Compton
  • 107 properties did not have all of their Recycling collected
• Hampstead Norreys
  • 5 properties did not have all of their Recycling collected
• Pangbourne
  • 1015 properties did not receive a Food Waste collection
• Purley on Thames
  • 682 properties did not receive a Food Waste collection
• Streatley
  • 80 properties did not have all of their Recycling collected
• Sulham
  • 29 properties did not receive a Food Waste collection
  • 18 properties did not receive a Garden Waste collection
• Theale
  • 6 properties did not receive a Food Waste collection
• Tidmarsh
  • 79 properties did not receive a Food Waste collection

Next Steps:

We plan to clear these missed collections tomorrow (Friday 26 June). Our webpage www.westberks.gov.uk/missedbin will be updated with a full list of affected roads.

If residents contact you regarding missed collections, please advise them to leave their containers out for collection tomorrow. They can also check if they are affected by visiting: www.westberks.gov.uk/missedbin 

Please note: Today's disruption may have a knock-on effect on Fridays scheduled collections, but every effort will be made to complete them as planned. We will provide a further update tomorrow if necessary.

To mitigate the impact of the hot weather on crews, Veolia have implemented a number of measures, including:

• Starting rounds earlier in the day
• Encouraging regular breaks throughout shifts (vehicles have air-con)
• Providing water and support to crews on the ground
• Closely monitoring conditions and staff welfare

We apologise for any inconvenience caused and thank you for your understanding and continued support.